The USB-eLicenser number also might have been captured in a log file from which our support team can retrieve the ID.Select 'Create Support File.' from the 'Support' menu.Install the latest eLicenser Control Center.Send us an eLicenser Control Center support file:.Send us an activation code with which you've downloaded a license onto the USB-eLicenser to register with your MySteinberg account.If you don't know the serial number of a defective/lost/stolen USB-eLicenser that you haven't registered yet, you have the following options: Registering requires the USB-eLicenser serial number. Steinberg Zero Downtime, our license replacement service, only covers USB-eLicensers that are registered with a MySteinberg account.
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